Business Hours
Mon – Fri · 9:00 AM – 5:00 PM
Mountain Standard Time (MST)
Messages arriving outside business hours are answered on the next business day.
Prefer a live walkthrough?
30 minutes with the dotbox.ai team. Confirmation, calendar invite, and video link arrive instantly.
Reply SLA
Every ticket is triaged the same business day. Existing customers receive a reply within one business day; Enterprise plans include priority routing.